Frequently Asked Questions

We are glad to bring our customers great value and service. That’s why we ship from our warehouses in the United States, Australia, Europe, and Asia, depending on the quickest route and stock available.

Our handling time takes 1 business day. Then the orders are handed over to our shipping partners: USPS, UPS, DHL, FedEx, Australia Post, Canada Post, or New Zealand Post, depending on your location and the fastest available service.

It’s absolutely free on all orders over $80. Fill your cart and enjoy the perks of free worldwide shipping.

  • United States: 5-8 business days
  • Australia: 5-8 business days
  • Canada: 5-8 business days
  • New Zealand: 3-5 business days
  • United Kingdom: 5-8 business days

As for other world regions, it can take 5-8 business days, depending on your location.Once your order has passed the required checks and been marked for shipping, you will receive an email with the shipment tracking number.For additional information about your package, don't hesitate to get in touch with our customer support service

We will email you the corresponding delivery information as soon as we send the package. You can track your parcel by clicking on the "View your order" link.

If you place an order containing multiple products, each may be shipped from a different international warehouse, depending on availability and the quickest delivery time. If a toy is popular and on backorder, we might send packages separately and at different times to deliver the ones available as soon as possible.

Yes, your payments are 100% safe and secure.

We receive credit card payments via the most trusted payment gateways. Your personal information is always confidential and never stored or kept. We have also integrated secure PayPal payments to allow you to make purchases using your PayPal account.

All costs are included in the price you see on our website. There are no additional fees.

Afterpay is a payment app that lets you buy now and pay later. Pay in 4 interest-free installments and budget your spending. Make the first payment up front and the rest over time. Created by a leading Australian financial technology company, it now operates in Australia, the United Kingdom, Canada, the United States, and New Zealand.

We are a US-based company, and all our prices are listed in USD.

You can copy/paste it or type it into the designated field at checkout. The area is marked “Gift card or discount code.” After you put it in, press “Apply.”

Click here and pick an e-gift card depending on the amount you wish to spend.

If you make a request before your order is shipped, we'll cancel it and make a full refund. If your order was already shipped, a returns process is required.

No worries! Contact us right away and we'll help guide you through the process.

Sign up at the bottom of our page.

You will receive newsletters, educational blog posts, and other content relevant to your child's age. You’ll also be notified in advance about the upcoming holiday sales.

100% free!

Due to COVID-19, many shipping companies prioritize the transport of medical equipment, which means that your package might be withheld by the shipping company for an extended period, leading to longer wait times and delays. We thank you for your patience, as this is something out of our control.

Our Guarantee

We are so pleased to have received a huge number of messages from satisfied parents telling us how much fun their kids are having playing with our toys. And not only that but also how much they are progressing and learning every day. That's the best guarantee a toy store can offer - parents who are happy to come back and continue their children's Montessori journey with our toys.

If you have any questions or concerns, you can contact us here. We'd be happy to assist you in any way we can.

Free Delivery

Over $80

Easy Returns

No questions asked

Unbeatable Warranty

1-year ++ warranty

Secure Checkout

World’s most secure payment method